Careers

At Benson Kearley IFG, our employees are more like family members.

Benson Kearley IFG finds the best brokers and financial planners in the business.

Being part of the BKIFG team requires a passion for excellence and an unwavering commitment to customer service in a fast-paced environment.

Demonstrating these values in the workplace every day is what makes our people the foundation of our success.

We support a culture wherein each employee is valued as an individual, can develop their abilities, creatively contribute to the success of the firm, and be recognized, appreciated and rewarded for doing so.

If you are ready for a change and would like to find out more about our winning team, we would love to find out more about you. For more information please apply with a resume and cover letter to: careers@bkifg.com

Positions Available

ACCOUNT MANAGER, COMMERCIAL LINES

WHO WE ARE

Benson Kearley IFG is an insurance brokerage that while being large enough to compete in the industry, is small enough to have that family feel. Its head office is located in Newmarket and other branches in Mississauga and Ajax. This gives the ability to cover the entire GTA.

We support a culture wherein each employee is valued as an individual, can develop their abilities, creatively contribute to the success of the firm, and be recognized, appreciated and rewarded for doing so. Our Core Values speak to each one of these important attributes.

Being part of the BKIFG team requires a passion for excellence and an unwavering commitment to customer service in a fast-paced environment.

Demonstrating these values in the workplace every day is what makes our people the foundation of our success.

Does this describe who you are? If it does, and you would like to find out more about our winning team, we would love to find out more about you.

OUR OFFERING

We offer a collegial working environment, Benefits, an RRSP program, a generous vacation and sick day package, developmental opportunities and much more.

ABOUT THE POSITION:

The Commercial Lines Account Manager partners with our Account Executives to provide efficient and supportive services to our clients. This includes reviewing policy changes, reporting and managing claims, negotiating renewal terms to ensure policies meet all underwriting requirements.

SKILL REQUIREMENTS:

• 8-10 years’ commercial lines experience
• Work closely with Account Executives and TSR
• Successfully negotiate and process renewals
• Create Submission and Remarket
• E&O/D&O renewal applications out
• Process claims & follow up
• Invoicing and maintaining account receivables

HOW TO GET IN TOUCH WITH US

Please send your resume and cover letter to careers@bkifg.com.

We look forward to hearing from you!!

Account Manager, Personal Lines

Benson Kearley IFG is a fast growing, award winning team with a friendly encouraging environment.  We provide a fun, fast paced career opportunity in which people can grow and be their best.  We are looking for eager, energetic individuals to fit our positive team environment where client and community focus are paramount to our success.  Find out more about Benson Kearley IFG by visiting our website. 

You are:

• RIBO licensed with a minimum of 2 years customer service experience
• Customer obsessed, developing and maintaining strong relationships with your clients and our insurance partners.
• Energetic, positive, enthusiastic and a team player
• Successful at understanding the customer, their lifestyle and clearly communicating solutions to areas of risk.
• Consistent with your service and pay close attention to the details that decrease the possibility of E&O.
• Independent and self motivated to persevere and prioritize competing requests and requirements
• A friendly and fun loving part of our brokerage team, striving to work in synergy with all internal departments and external insurers.
• Familiar with insurance brokerage customer service management data base – Agency Manager

The job is to:

• Retain clients through strong relationship management skills by exceeding expectations.
• Provide exceptional customer service by responding promptly with a solutions focused mindset to claim inquiries providing claims counselling when appropriate and reports to the insurance company by following the internal claim procedure.
• Maintain detailed knowledge of new and existing products and current market conditions to educate and introduce new products by reading company emails, attending in house company meetings, webinars and internal department meetings.
• Encourage clients to use added value services – i.e. commercial and financial services
• Provide client change information to the insurer and adhere to the company’s binding period.
• Clearly communicate with all stakeholders in order to ensure clarity, provide optimum customer satisfaction, internal team cohesiveness and decrease risk of E&O.
• Review renewals with clients, verify updates and discounts are applied, correct coverage is in place and premium is satisfactory or remarket to an alternate carrier.
• Update TAM data base per internal SOP and collect up-to date contact information on clients by confirming client detail information on database.

If you are ready for a change, and would like to find out more about our winning team, we would love to find out more about you.  For more information please apply with a resume and cover letter to:  Careers@BKIFG.com.

Personal Insurance Technical Service Representative

Full-Time | Flexible Work Program Locations: Newmarket, Ajax, Mississauga | Benson Kearley IFG

Are you someone who thrives behind the scenes while making a meaningful impact? If so, this could be the perfect opportunity to grow your insurance career with Benson Kearley IFG.

We’re looking for a Personal Lines Technical Service Representative (TSR) to join our team. This foundational role is ideal for someone who is detail-oriented, proactive, and eager to support a fast-paced, client-focused environment. Whether you’re already in insurance support or transitioning from another administrative field, we’ll provide the tools, mentorship, and structure to help you succeed.

What You’ll Do

As a TSR, you’ll play a vital behind-the-scenes role supporting our Personal Lines brokers and clients. From day one, you’ll take on real responsibilities that keep our operations running smoothly.

Key Responsibilities

Ensure Policy Accuracy

• Review New Business applications to confirm risk alignment and complete documentation.

• Upload New Business and Endorsements to carrier portals.

• Process policy changes, cancellations, and reinstatements with precision.

• Contact insurer help lines to resolve portal issues or premium discrepancies.

• Prepare and send client communications (e.g., New Business, Endorsements, Billing Notices, Cancellations).

• Order AutoPlus and MVR reports.

Maintain Clean Records

• Accurately update client files in our Broker Management System, following established workflows.

Support the Team

• Assist CSRs with daily tasks and provide backup during peak periods or vacations.

Coordinate with Partners

• Communicate with insurers, adjusters, and third parties to resolve inquiries efficiently.

Deliver Front-Line Support

• Provide backup reception coverage, ensuring a professional and welcoming experience for clients.

Protect Client Data

• Handle confidential information with integrity and maintain organized, accessible file systems.

Contribute to Growth

• Participate in training, share knowledge, and suggest process improvements.

What You Bring

We’re looking for someone who is organized, detail-focused, and committed to delivering excellent service.

Qualifications

• High school diploma (post-secondary education is an asset)

• Strong attention to detail and organizational skills

• Clear written and verbal communication

• Professional, client-focused demeanor

• Proficiency with Office 365 and comfort with digital tools

• Team-oriented mindset and willingness to support others

• Discretion and professionalism when handling sensitive information

What Makes You a Great Fit

You’ll thrive in this role if you:

• Take initiative – You act without waiting to be asked.

• Stay calm under pressure – You prioritize and stay focused when things get busy.

• Communicate with care – You build rapport and understand client needs.

• Value the details – You know that accuracy matters.

• Embrace change – You see new challenges as opportunities to grow.

• Support your team – You enjoy helping others learn and succeed.